PRIVACY POLICY
MindflowCare.com | Best Addiction Care LLC
Effective Date: 2026
Introduction
At MindflowCare, your privacy is not a formality — it is a fundamental part of the trust you place in us when you visit our website, reach out to our office, or choose us as your care provider. This Privacy Policy explains in clear, plain language what information we collect when you use MindflowCare.com, how we use and protect that information, and what rights and choices you have regarding your personal data.
Please read this policy carefully. By using MindflowCare.com, you acknowledge that you have read and understood the practices described here. If you do not agree with this policy, please discontinue use of the website.
1. Who We Are
MindflowCare.com is operated by Best Addiction Care LLC d/b/a MindflowCare, a physician-led integrated wellness practice located in the Pittsburgh, Pennsylvania area. References to “MindflowCare,” “we,” “our,” or “us” throughout this policy refer to Best Addiction Care LLC and its operating staff.
This Privacy Policy applies solely to information collected through MindflowCare.com. It does not apply to information collected through affiliated or separately operated websites, including the Apeiron Meditation website or our affiliated retail shop, each of which maintains its own independent privacy policy. We encourage you to review the privacy policies of any linked or affiliated sites you visit.
2. Information We Collect
We collect two categories of information through this website: information you provide to us voluntarily, and information collected automatically through standard website technologies.
Information You Provide Voluntarily
When you interact with MindflowCare.com — by completing a contact form, submitting an appointment inquiry, signing up for our blog or newsletter, or sending us an email — you may provide us with personal information such as:
- Your full name
- Email address
- Phone number
- General reason for inquiry or interest
- Any other information you choose to include in your message
We do not request or encourage the submission of sensitive health information, medical records, or protected health information through website contact forms or general email inquiries. Please do not include detailed medical information in any website submission. Any clinical information shared within an established patient relationship is governed separately under our HIPAA Notice of Privacy Practices, which you will receive upon becoming a patient of MindflowCare.
Information Collected Automatically
When you visit MindflowCare.com, certain non-personally identifiable information may be collected automatically through standard web technologies, including:
- Browser type and version
- Device type and operating system
- Internet Protocol (IP) address
- Pages visited and time spent on each page
- Referring website or source
- Date and time of your visit
This information is collected in aggregate and is used solely to understand how visitors interact with our website, improve its functionality and content, and ensure a positive user experience. It is not used to identify individual visitors.
3. How We Use Your Information
Information collected through MindflowCare.com is used only for the following purposes:
- To respond to your inquiry, question, or appointment request in a timely manner
- To provide you with information about MindflowCare services that may be relevant to your inquiry
- To send blog updates, wellness content, or practice news if you have opted in to receive such communications
- To improve the design, content, and functionality of our website
- To comply with applicable legal obligations
We do not use your personal information for automated decision-making, profiling, or any purpose beyond what is described in this policy. We will never sell, rent, trade, or otherwise share your personal information with third parties for their own marketing or commercial purposes.
4. How We Share Your Information
MindflowCare does not sell or share your personal information with third parties for marketing purposes under any circumstances. We may share limited information only in the following narrow circumstances:
Service Providers: We may share information with trusted third-party vendors who assist in operating our website, managing email communications, or supporting practice administration — such as website hosting providers or email platform services. These vendors are contractually bound to use your information only as necessary to perform services on our behalf and are prohibited from using it for any other purpose.
Legal Compliance: We may disclose information when required to do so by law, court order, subpoena, or other lawful governmental or regulatory request, or when we believe in good faith that disclosure is necessary to protect the safety of any person, prevent fraud, or protect the rights and property of MindflowCare.
Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transition, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
Beyond these limited circumstances, your information is not shared, sold, disclosed, or transferred to any outside party.
5. HIPAA & Patient Health Information
MindflowCare is a healthcare practice subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations. Any protected health information (PHI) created, received, or maintained in the context of a formal patient relationship is handled in strict accordance with HIPAA and applicable Pennsylvania state privacy laws.
As a patient of MindflowCare, you will receive a separate Notice of Privacy Practices that describes in detail how your medical information is used and protected, your rights as a patient regarding your health information, and how to exercise those rights.
This website is not a HIPAA-secure platform. Please do not submit protected health information, detailed medical histories, prescription information, or other sensitive clinical data through website contact forms or general email. For clinical communications, please contact our office directly by phone during business hours.
6. Cookies & Tracking Technologies
MindflowCare.com may use cookies — small text files placed on your device — and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic patterns.
Types of cookies we may use include:
- Essential Cookies: Necessary for the basic functionality of the website
- Analytics Cookies: Used to understand how visitors navigate and use the site, helping us improve the user experience
- Preference Cookies: Used to remember settings or preferences you have selected
You may adjust your browser settings at any time to refuse cookies, delete existing cookies, or notify you when cookies are being placed. Please note that disabling cookies may affect certain features or functionality of the website. We do not use cookies to track your activity across other websites or serve targeted advertising.
7. Third-Party Links & Affiliated Sites
MindflowCare.com contains links to third-party websites and affiliated sites, including independently operated sites related to Apeiron Meditation and our retail offerings. Once you leave MindflowCare.com by clicking a link, you are subject to the privacy policy and terms of use of the destination website, not this policy.
MindflowCare does not control, endorse, or assume any responsibility for the privacy practices, content, or data handling of any third-party or affiliated website. We strongly encourage you to review the privacy policy of every website you visit before providing any personal information.
8. Email Communications & Opt-Out
If you have subscribed to receive blog updates, wellness content, or communications from MindflowCare, you may opt out of receiving these communications at any time by clicking the unsubscribe link included in any email we send, or by contacting our office directly and requesting removal from our mailing list.
Please note that even after opting out of marketing or informational communications, we may still contact you for administrative purposes directly related to an inquiry you submitted or a patient relationship you have established with our practice.
9. Data Security
MindflowCare takes the security of your personal information seriously and implements reasonable and appropriate technical and administrative measures designed to protect information collected through this website from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing data over the internet is completely secure. While we strive to protect your information using industry-standard practices, we cannot guarantee absolute security. You provide information through this website at your own risk and are encouraged to exercise caution about the information you choose to share online.
10. Children’s Privacy
MindflowCare.com is not directed toward individuals under the age of 18, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe that a minor has submitted personal information through this website without your consent, please contact us immediately and we will take prompt steps to remove that information from our records.
11. Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information, including the right to request access to the information we hold about you, request correction of inaccurate information, request deletion of your information where retention is no longer necessary, or withdraw consent for certain uses of your information.
Pennsylvania residents and residents of other states with applicable privacy laws may submit such requests by contacting us through the contact information provided on this website. We will respond to verifiable requests within a reasonable timeframe and in accordance with applicable law.
Please note that certain information may be subject to retention requirements under HIPAA or other applicable laws and may not be eligible for deletion upon request.
12. Retention of Information
We retain personal information collected through this website only for as long as necessary to fulfill the purpose for which it was collected, to respond to your inquiry, to comply with our legal obligations, or to resolve disputes. When information is no longer needed for these purposes, we take reasonable steps to securely delete or anonymize it.
Patient health information maintained within a formal patient relationship is retained in accordance with applicable HIPAA regulations and Pennsylvania state medical record retention requirements.
13. Changes to This Privacy Policy
MindflowCare reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our practices, applicable law, or the features and functionality of our website. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect your information.
Your continued use of MindflowCare.com following the posting of any changes to this policy constitutes your acceptance of those changes.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us through the contact form available on MindflowCare.com or reach our office directly through the contact information listed on the website. We are committed to addressing your concerns promptly and transparently.
MindflowCare · Best Addiction Care LLC · MindflowCare.com
This Privacy Policy is provided as a comprehensive general framework. MindflowCare recommends that a qualified attorney with expertise in healthcare privacy law, HIPAA compliance, and applicable state privacy regulations review and approve this policy prior to publication to ensure full legal compliance.